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Ellie Mae collects information from Website visitors and users of our products and services in a variety of manners, and also obtains information from third parties (including our customers’ borrowers and from service providers) in the course of providing our Services to customers. This information includes:
We use information we collect through our Services in a variety of ways to provide our Services and to operate our business, including the following:
We do not respond to “do not track” browser signals at this time.
We may share, transfer, or disclose your information if you consent to us doing so, as well as in the following circumstances:
Our Website, products, and services relate to the residential real estate market and are intended for the use of adults over the age of 18. We do not knowingly collect any personal information from children and children should not use our Website or our products or services at any time.
Our Website, products, and services may contain links to other sites, as well as advertisements from companies linking to their own sites. We are not responsible for the privacy practices or the content of such sites. If you have any questions about how these other sites use your information, you should contact them directly.
Ellie Mae has physical, administrative and technical measures in place to maintain the security, confidentiality and integrity of the information gathered through the Ellie Mae Website and the Ellie Mae products and services, and to help protect against the loss, misuse and alteration of such information. For example, Ellie Mae generally uses Transport Layer Security (TLS), using both server authentication and data encryption, when you connect to the Ellie Mae Services. While we take reasonable steps to protect your personal information against security breaches and unauthorized access, no data transmission over the Internet can be guaranteed to be totally secure and therefore we cannot guarantee or warrant the security of any information you send to us.
You can access and update the information that you have provided to us as follows:
If you are a customer and choose to terminate your relationship with Ellie Mae, you may be permitted under your agreement with Ellie Mae to obtain a copy of the data in your Ellie Mae Encompass account. Please refer to the text of your agreement with Ellie Mae for further information.
Ellie Mae, Inc.
4420 Rosewood Dr., Suite 500
Pleasanton, CA 94588
Attn: Legal Department